Honest pricing. No surprises.
Start free. Move to Pro when your team needs more hands. Cancel anytime.
Free
To try Kairo on a real inbox.
$0
200 tickets / month
Triage Tier 0–2
1 inbox · 1 agent
Manual drafts
Email support
Popular
Pro
For the team that wants the inbox cleared by noon.
$49/ billed annually
2,000 tickets / month
Full triage + Tier 3
5 inboxes · 5 agents
AI drafts
Similar cases (pgvector)
KB + embeddings
Slack alerts
Scale
For growing Spanish-first SaaS.
$199/ billed annually
20,000 tickets / month
Tier 0 auto-resolve
Unlimited inboxes
Rule-based routing
API + webhooks
SSO (Google, Microsoft)
Priority support
Enterprise
For teams that need on-prem and SOC 2.
Custom
Unlimited volume
Self-host (Ollama)
SAML 2.0 · SCIM
DPA · BAA · SOC 2
Dedicated CSM
SLA 99.95%
Questions we get.
What if I exceed the ticket limit?
We warn at 80%. We don't block triage; we charge $0.02/extra ticket until next cycle.
Do my emails go through OpenAI?
No. Default is Anthropic. Enterprise can run Ollama on-prem; nothing leaves the workspace.
Does it work well in Spanish?
It's our primary case. Models tuned for Rioplatense, Mexican and Peninsular variants.
Can I cancel anytime?
Yes. No contracts, no sales calls, no penalties.